Returns & Exchanges
At CCS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place the items in their original packaging, include the packing slip, and drop the parcel off at any authorized carrier location.
- 4.Receive Refund or Exchange
After our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your replacement item within 5-7 business days.